Here are our Environmental, Q & A, Equal Opportunities and Recruitment Policies

Environmental Policy Energy Saving Expert was founded from a concern for our environment and a desire to improve it through the energy efficiency of buildings. We do this by performing energy assessments and offering design advice. We aim to have the lowest impact on the environment as is possible, we achieve this by the following: 

 

In our Office:

  • We use recycled office supplies were possible and recycle our current supplies as often as possible, therefore minimising waste 
  • All our office waste is recycled 
  • All our electrical equipment & lighting is turned off when not in use
  • We use energy efficient electrical equipment & lighting
  • We only print when necessary
  • We correspond electronically whenever possible, minimising paper use

Transport:

  • The nature of our business means we need to travel to and from appointments, however, our office base is local.
  • Where possible we minimise the use of car travel by arranging appointments together in similar locations. 
  • Most of our business is with local companies and therefore the need to travel any long distance is minimised, where long distance travel is required we will use public transport if practicable.
  • If we can car share for certain appointments then we do so.
  • Our cars produce CO2 emissions of less than 100g/km.

We strive to work with like companies and will not knowingly work with companies who do not share our environmental values. We have a commitment for continuous improvement and will monitor our progress and review our environmental performance annually. 

We are members of Ethical Junction, The Association for Environment Conscious Building and the Wessex Environment Chamber of Commerce. 

The responsibility for the Environment policy lies with the company directors. 

Quality & Assurance Policy Our services are covered by the need to meet minimum standards and 'Codes of Practice' required by the Accreditation Schemes and Licence Schemes to which we belong, for the quality of the assessments produced by us. 

These minimum standards cover Energy Performance Certificates, Display Energy Certificates, SAP Assessments, The Code for Sustainable Homes and Home Information Packs. Specific arrangements for each are as follows:

Commercial & Domestic Energy Performance Certificates - We are subject to one accompanied inspection annually, and each report lodged may be selected for quality checking at any time.

SAP Assessments - checked to NHER ISO 9002 standard 

Code for Sustainable Homes - the first two assessments are fully quality checked by BRE. Thereafter checks are made at regular intervals.

We abide by the 'Code of Practice' issued by NHER and SAVA, and the HIP Code issued by the Association Home Information Pack Providers (AHIPP). 

As part of our Accreditation Schemes Rules we are required to undertake minimum annual Continued Professional Development (CPD), we currently undertake twice the minimum requirement. 

We carry out our own weekly equipment checks to ensure the quality of our work is maintained. 

We have a detailed Complaints Procedure in place, any complaints are reviewed along with our working practices and where necessary as a result of any complaint changes are made to improve those working practices. 

We have a commitment for continuous improvement and will monitor our progress and revue our quality performance annually and are working towards establishing a client feedback channel. 

All Directors hold a current disclosure check. 

The responsibility for the Quality and Assurance policy lies with the company directors. 

Equal Opportunities We promote equal opportunities in our working practice. At present we do not have any direct employees, however, we do sub contract some of our work. With this in mind and our current position of working with both the general public and various organisations, we will not discriminate with any person on the grounds of their, status, sex, disability, age, sexual orientation, race, age, appearance, health or religion. We will also do our best to protect both us and any we work with, from any forms of harassment or bullying.

The responsibility for the Equal Opportunites Policy lies with the company directors and will be reviewed annually. 

Recruitment Policy We employ sub contractors to work on our behalf. Our Equal Opportunities policy will be applied to any person applying for sub contract work to ensure all applicants are treated fairly. All sub contractors will be expected to abide by our Environment, Health and Safety, Security and Quality Assurance Policies whilst on company business. Training and awareness for all sub contractors will be provided to ensure compliance with the above, and our procedures for recruitment will be reviewed annually. 

The responsibility for the recruitment policy lies with the company directors.